RandCash

Terms and Conditions

Last updated: March 2026

1. Definitions

In these Terms and Conditions, the following definitions apply:

  • "RandCash", "we", "us", or "our" refers to RandCash, a financial information platform.
  • "Borrower", "you", or "your" refers to any individual who applies for or receives a loan through our platform.
  • "Loan" refers to any credit agreement entered into between you and a partner lender through the RandCash platform.
  • "NCA" refers to the National Credit Act 34 of 2005, as amended.
  • "NCR" refers to the National Credit Regulator.
  • "Platform" refers to the RandCash website, mobile application, and all related services.
  • "Credit Agreement" refers to the formal loan agreement entered into between you and a partner lender upon approval of your loan enquiry.

2. Eligibility

To apply for a loan through RandCash, you must:

  • Be a South African citizen or permanent resident.
  • Be at least 18 years of age.
  • Have a valid South African identity document (ID book or smart ID card).
  • Earn a regular income (employed, self-employed, or receiving a pension/grant).
  • Have an active South African bank account in your name.
  • Have a valid South African mobile phone number and email address.
  • Not be under debt review, administration, or sequestration.

RandCash reserves the right to decline to process any enquiry that does not meet our eligibility criteria. Partner lenders will conduct their own credit assessments.

3. Loan Terms

RandCash connects you with registered credit providers. Any loan agreement is between you and the lender, subject to the provisions of the National Credit Act (NCA) 34 of 2005. Typical loan terms from partner lenders include:

  • Loan Amounts: R500 to R250,000, depending on the loan product and your affordability assessment.
  • Loan Terms: 1 to 72 months, depending on the loan product.
  • Interest Rates: Variable rates ranging from 5% to 29.25% per annum, based on your credit profile and the loan product selected.
  • Repayment: Monthly instalments via debit order from your nominated bank account.

The specific terms of your loan, including the interest rate, fees, and repayment schedule, will be set out in the Credit Agreement between you and the lender, which you must sign before the loan is disbursed.

4. Fees and Charges

The following fees may be charged by partner lenders on your loan, as regulated by the NCA:

  • Initiation Fee: A once-off fee charged at the commencement of the loan, calculated in accordance with Section 101(1)(b) of the NCA. This fee may be financed over the loan term. The maximum initiation fee is regulated and adjusted periodically.
  • Monthly Service Fee: A monthly administration fee as per Section 101(1)(c) of the NCA. The current maximum is R69 per month (subject to NCA adjustments).
  • Credit Life Insurance: Optional credit life insurance may be offered as per Section 106 of the NCA to protect you in the event of death, disability, or retrenchment.
  • Collection Costs: In the event of default, collection costs may be incurred in accordance with the Magistrates' Court Act and NCA regulations.

All fees will be disclosed to you by the lender in your pre-agreement statement and quotation before you sign the Credit Agreement. RandCash does not charge fees for its comparison service.

5. Repayment

Loan repayments are due monthly on the date specified in your Credit Agreement with the lender. Repayments are typically collected by the lender via debit order from the bank account you nominate.

You have the right to make early settlement of your loan at any time, subject to the provisions of Section 125 of the NCA. An early settlement discount may apply. Contact your lender for details.

You are responsible for ensuring that sufficient funds are available in your bank account on the debit order date. Failed debit orders may result in additional fees and penalties as set out by the lender.

6. Default

If you fail to make a payment by the due date, you will be considered in default by the lender. In the event of default:

  • The lender will send you a notice in terms of Section 129 of the NCA, giving you 10 business days to remedy the default.
  • If the default is not remedied, the lender may take legal action to recover the outstanding amount, including obtaining a court order for payment.
  • Default will be reported to credit bureaus, which may negatively affect your credit score.
  • Additional collection costs may be incurred in accordance with applicable legislation.

We encourage you to contact your lender immediately if you are experiencing financial difficulty. Lenders are required to work with you to find a suitable arrangement in terms of the NCA.

7. Cooling-Off Period

In terms of Section 121 of the NCA, you have the right to terminate your Credit Agreement with the lender within 5 business days after the date on which the agreement was signed, without penalty. You must repay the principal amount and any interest accrued during this period. Contact your lender directly to exercise this right.

8. Privacy and Data Protection

We collect, process, and store your personal information in accordance with the Protection of Personal Information Act (POPIA) 4 of 2013. For full details on how we handle your data, please refer to our Privacy Policy.

By submitting a loan enquiry, you consent to RandCash sharing your information with partner lenders, who may conduct credit checks, verify your employment and income, and share your information with credit bureaus as required by law.

9. Intellectual Property

All content on the RandCash platform, including text, graphics, logos, images, and software, is the property of RandCash (Pty) Ltd and is protected by South African intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

10. Limitation of Liability

RandCash shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our platform or services, except where such liability cannot be excluded by law.

While we take all reasonable steps to ensure the accuracy of information on our platform, we do not warrant that the platform will be error-free or uninterrupted.

11. Amendments

RandCash reserves the right to amend these Terms and Conditions at any time. Changes will be published on our website and will take effect immediately upon publication. Your continued use of our services constitutes acceptance of the amended terms.

12. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the South African courts.

In particular, these terms are subject to the following legislation:

  • National Credit Act (NCA) 34 of 2005
  • Consumer Protection Act (CPA) 68 of 2008
  • Protection of Personal Information Act (POPIA) 4 of 2013
  • Electronic Communications and Transactions Act (ECTA) 25 of 2002
  • Financial Intelligence Centre Act (FICA) 38 of 2001

13. Contact

If you have any questions about these Terms and Conditions, please contact us:

You may also contact the National Credit Regulator (NCR) at 0860 627 627 or visit www.ncr.org.za.